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Customer Support Executive (Russian / Spanish / English)

For the USA healthcare Industry

Job Description

  • IntelliasPro is a leading US based outsourcing company and committed to providing our employees with an enriching and rewarding environment.
  • We are hiring excellent resources who can perform Customer Services for our English, Spanish and Russian based clients with full confidence.
  • Candidates will be required to provide support Via following mediums.
  • Voice Support
  • Chat Support
  • Email Support

Responsibilities

  • A professional approach in answering Calls/Chats/Emails and provide information about products and services, taking input of issues and their redressal thereof.
  • Ensure all quality perimeters are met on every phone call/chat and email.
  • Maintaining records of transactions and interactions.
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal.
  • Attend all required training sessions and keep up to date on all products and services knowledge.

Qualification

  • Matric/O-A Level /Intermediate or Above.
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Requirements

  • Exellent English, Russian or Spanish communication (verbal/written) and analytical skills.
  • Good grip on MS Office tools such as Excel, Word, and PowerPoint.
  • Team player with multi-tasking abilities.
  • Ability to identify opportunities and solutions for process improvement.
  • A positive mind set.

Key Benefits

  • On Job Training
  • Medical
  • Provident Fund
  • Paid vacation days Sick and Casual Leaves
Join Us Today

Are you interested in a career at one of the most innovative and fastest-growing customer engagement companies in Pakistan? Take a look at our openings and get in touch now. If you don’t see anything listed, feel free to reach out anyway on hr@intelliaspro.com, and tell us why you might be a good fit.

Join Us Today

Are you interested in a career at one of the most innovative and fastest-growing customer engagement companies in Pakistan? Take a look at our openings and get in touch now. If you don’t see anything listed, feel free to reach out anyway on hr@intelliaspro.com, and tell us why you might be a good fit.

APPLY NOW
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IntelliasPro provide services to clients across United States and Canada. We are specialized in Financial Services with ERP solutions design and development with support teams.

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